Apr 28, 2017
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Top Dog Supplies Guarantee

All products on this website are guaranteed to be of the highest quality. With few exceptions noted below *, all products are returnable or exchangeable in new condition. Any defective item will be replaced immediately.

Marcia Vallee has been an online retailer since 1996. She uses over a dozen manufacturers and distributors to bring you the extensive variety of quality and especially chosen products shown in this virtual store.

From time-to-time manufacturers change designs, colors or sell to other companies. Top Dog Supplies cannot be responsible for unforseen differences in products. Graphics are from manufacturers and are not always representative of a product in color or design when changes are made. We do guarantee the function and price. And, we update the website just as soon as changes are announced.

If you order the wrong product, just re-order on-line the product you want and email info@topdogsupplies.com for Return Authorization. Return instructions for the "return product" will be emailed to you. Once your return is received by the vendor, Top Dog Supplies will refund your credit card the cost of the product. Return postage is paid by the customer unless the product is defective. This is the fastest way to get the correct product you need.

If you decide to return your purchase, just email info@topdogsupplies.com for Return Authorization Instructions within 14 days of receipt of your order. Our vendors accept returns of products in new condition. Some manufacturers do not accept returns or exchanges (unless defective)

* Manufacturers that do not allow returns or exchanges unless the product is defective. These manufacturers offer very high quality products and do not want to handle exchanges or returns. All items not returnable are marked on its specific description page.
They are:

  • "Bowsers" - Beds, Throws and seat covers
No refunds on books or tapes.

If you received free S&H for the product your returned, the regular $5.95 S&H fee will be deducted.

Thanks again for shopping with Top Dog Supplies and I hope to hear from you when you need anything else for your dog.

Paw-litely yours,

Marcia Vallee
....your dog supplies shopper
Top Dog Supplies

What Customers Say
Thanks for the advice, I truly appreciate it. I find it wonderful that you are involved with your online customers just the same as if they walked into your shop. Heck, even in the pet stores Ive been in, that kind of customer attention is non-exi ... More »

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British Style Slip Lead for Medium Dogs
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