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What Customers Say


Thank you for the time you took to contact me. I was so delighted to speak with you--as I mentioned on the phone, I really admire your product selection and quality, plus an excellent web site! Connie Beasley San Antonio, TX

Marcia,


I received the collars yesterday and they fit fine! Thanks again for a speedy order! John C., Little Rock, AR


Thanks for the great response time and super service Hard to find
these days. It really has been a pleasure doing business with you.

Chris Parrette

I measured her neck as per the intructions under your
FAQ! (Hopefully, we will have a good fit.) Thanks for the great communication. Joe Trentmann, Kansas City, MO

Thanks Marcia! I don't need any changes to my order...I think it will work perfectly for my two poodles girls:) Thank you for checking...that's great customer service! Cheers, Dale

What customer service! Thank you for all you do to make your customers happy. I hope to order from you again when I need something for the other 7 animals in my hoard. We always need something! Thanks again for being so pleasant in your professionalism. D. Deal, Beech Island SC

This is my first time ordering from you, but so far like the service. Looking forward to receiving the collar and leash. I am very big in supporting us companies so I really like how you identify the made in America products. ĘThank you for supporting American businesses! Diane L., Alden, NY

Just purchasing the MidWest Life Stages Triple Door Model 1642UL Size: 42 L x 28 W x 31 H . Thank you so much! You had the BEST pricing online and FREE Shipping! I plan to purchase more stuff from you. =) Beverly Weburg, Mountain View, CA

You are awesome, I cannot wait to do more business with you. Some folks “say” they believe in customer service and others, like yourself “DO” Customer service. Have great day. Respectfully, Jay Carr, MPAS, PA-C

Thank you for the fantastic customer service.
It really means a lot to me and I want you to know it
does not go unnoticed. Jessica Simpson, Westerville, OH

My daughter, who was visiting when I ordered and emailed you, was so impressed that you responded so quickly and completely. I told her that the professionals on line (security locks, Pay Pal, etc.) have always been great. For me it's a blessing to be able to find just what I want, with advice, no less, without running around from store to store! You can be sure I will check your site for anything for dogs that I need in the future. Thanks again.

Cindy Stone


No need for tail down; errors have to happen now and then. The tenor of your super-prompt reply suggests that you are aware of how business should be conducted, and I admire that. Thanks again, Robert Nelson, TN

Thanks for the personal touch! I’m sure we’ll need more stuff.  David G., Newton, NJ

Wow thank you for the amazing service! Good service goes a long way. I buy these buckets pretty often so I defiantly bookmarked your website. Andres Solares, FL

Thank you so much!!! I have never used your site before but after the excellent service and quick response to my situation you have a customer for LIFE . I do Animal Assisted Therapy w/my dog and go to continuous training classes so I am going to tell everyone about your fabulous website. Thank you again...:) Darcy Guier, Antelope, CA



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